Warranty

Terms of Warranty

Avant Technology ("Avant") warrants that products purchased from Avant ("Product"), when properly installed, will be free from substantial defects in material and workmanship, and will substantially conform to Avant specifications.

 

 

Memory Modules - 1 year Limited Warranty

 

 

 

Avant Technology DRAM memory modules are covered by a 1-year limited warranty. Warranties are designed by a customer-specific program. Contact account representative for additional details

 

 

Solid State Drives - 3 Year Limited Warranty

 

 

 

Avant SSDs (Solid State Drive) have a 3-year warranty from date of original purchase

-OR-

Maximum Total Bytes Written (TBW) to flash by capacity using the JEDEC standardized formula as shown below: 

TBW =     (P/E Cycles) * (Raw Capacity)
                   2 * (Write Amplification)


 

This warranty is in effect beginning from the date of purchase and must be verified with an original invoice or  purchase order number to establish purchase date and original purchaser. This warranty extends only to the original purchaser and is non-transferable, except where prohibited by law, to anyone who subsequently purchases the product from the original purchaser. All warranty returns must be received on or before the warranty expiration date.  If the Product, which is the subject of this Limited Warranty, fails to conform to the above warranty during the warranty period, Avant, at its option and sole discretion, will repair or replace the Product with another product (where the replacement product is an equivalent product at the time a claim for warranty service is made to Avant under this Limited Warranty).

 

Credit will only be issued if a “like” replacement is not available. The credit price will be the lower of the purchase price or the current market value at the time a claim for warranty service is made to Avant under this Limited Warranty. The customer is responsible for return freight and product packaging; Avant Technology is responsible for freight charges in the shipment of RMA product to the customer and appropriate product packaging.  The Limited Warranty will extend to Product which is repaired or replaced for the balance of the applicable period of the original warranty or thirty (30) days from the date of return shipment from Avant of a repaired or replacement Product, whichever period is longer.  This warranty does not extend to any product not purchased from Avant Technology nor to any product that has been damaged or rendered nonconforming:

 

 

 

 

As a result of accident, improper use, or abuse, natural or personal disaster.

 

 

 

 

By alteration, modification, disassembly or unauthorized repair.

 

 

 

 

By the use of parts not manufactured or sold by Avant Technology.

 

 

 

 

Use in applications not conforming to the environmental or operating specifications for the product.

 

 

 

 

Shipping damage due to inadequate packaging by the customer in sending product to Avant Technology for upgrades or repair.

 

 

 

 

Customer induced damage, whether accidental or deliberate, due to unusual physical, electrical, or electromagnetic stress including, but not limited to, electrical surges and/or power failures.

 

 

 

 

 

As a result of service by anyone other than Avant Technology.

 

 

 

 

     
     
     
     
     
     
     
     
WARRANTY LIMITATIONS AND EXCLUSIONS

AVANT DOES NOT WARRANT THAT THE PRODUCT WILL BE FREE FROM NON-SUBSTANTIAL DESIGN DEFECTS OR ERRORS. THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES FOR THE PRODUCT AND AVANT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE. ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.


AVANT’S TOTAL LIABILITY UNDER ANY WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND. UNDER NO CIRCUMSTANCES WILL AVANT BE LIABLE FOR DAMAGES, LOST REVENUE, LOST WAGES, LOST INFORMATION, DEATH OF ANY PERSON, LOSS OF ANY KIND, INJURY OR DAMAGE TO PERSONS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE ARISING FROM PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, EVEN IF AVANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CONCERNS.


AVANT IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. AVANT IS NOT RESPONSIBLE FOR THE RESTORATION OR RE-INSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY AVANT WHEN THE PRODUCT IS MANUFACTURED.

AVANT WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH RISK ACTIVITY, INCLUDING, BUT NOT LIMITED TO, THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT OR VEHICLE NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, MEDICAL SYSTEMS, LIFE SUPPORT OR WEAPONS SYSTEMS.  


THE PRODUCT MUST BE RETURNED TO AVANT IN ORDER FOR A REPLACEMENT UNIT TO BE SENT TO CUSTOMER. IN THE EVENT CUSTOMER HAS CONFIDENTIAL DATA ON THE PRODUCT, CUSTOMER IS RESPONSIBLE FOR ENSURING CONFIDENTIAL DATA IS DESTROYED PRIOR TO RETURNING THE PRODUCT TO AVANT. AVANT HAS NO LIABILITY IF THE CUSTOMER DOES NOT RETURN THE PRODUCT FOR REPAIR OR REPLACEMENT. NO CREDIT OF ANY KIND WILL BE ISSUED IF THE PRODUCT IS NOT RETURNED TO AVANT.

 
Disputes
 
Any dispute relating in any way to Avant Technology shall be submitted to confidential arbitration in Austin, Texas, except that, to the extent you have in any manner violated or threatened to violate Avant Technology’s intellectual property rights, Avant Technology may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.